🛡️ Safe Play Commitment

Responsible Gaming
at fb012

Gambling should always be fun — never a source of stress or financial hardship. fb012 is committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe, enjoyable, and within healthy limits.

21+
Age Requirement
24/7
Support Available
5+
Safety Tools
Free
All RG Features
21+

fb012 strictly enforces the 21+ age requirement for all players in the Philippines.

Our Commitment

Playing Smart on fb012

At fb012, we believe that responsible gaming is not just a legal requirement — it's a core part of who we are as a platform. We know that for most of our players across Manila, Cebu, Davao, Quezon City, and Makati, online casino games and sports betting are a form of entertainment, a way to unwind after a long day or add some excitement to a PBA game night. And that's exactly how it should stay.

But we also recognize that for some people, gambling can become problematic. Problem gambling can affect anyone — regardless of age, income, or background. That's why fb012 has built a comprehensive responsible gaming framework that gives every player the power to stay in control. From deposit limits and session timers to full self-exclusion, our tools are free, easy to use, and available directly from your fb012 account dashboard.

fb012 strictly enforces the 21+ age requirement for all registered players, in line with Philippine gaming regulations. We use a combination of automated checks and manual KYC verification to ensure that no one under the legal age can access real-money games on our platform. If you suspect that a minor is using fb012, please contact our support team immediately.

Remember: Gambling is entertainment — not a way to make money, solve financial problems, or recover losses. Always set a budget before you play, and never bet more than you can comfortably afford to lose. If gambling stops being fun, it's time to use our responsible gaming tools or reach out for support.

Player Safety Tools

fb012 Responsible Gaming Tools

All of these tools are available for free to every registered fb012 player. Access them anytime from your account settings dashboard — no waiting period, no fees.

Deposit Limits

Set a maximum amount you can deposit into your fb012 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 7-day cooling period.

Available Now
Loss Limits

Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, fb012 will automatically prevent further real-money play until the period resets. This tool is especially useful for players who want a hard financial safety net.

Available Now
Session Time Limits

Set a maximum session duration so fb012 will automatically log you out after a chosen period of continuous play. You'll receive a reminder notification before your session ends. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent fatigue-driven decisions.

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Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your fb012 account will be temporarily suspended from real-money play. You can still log in to review your history, but no deposits or bets will be accepted until the period expires.

Available Now
Self-Exclusion

If you feel that gambling is negatively affecting your life, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. Once activated, your fb012 account will be fully closed and you will be blocked from re-registering for the duration of the exclusion. This is our strongest responsible gaming tool.

Permanent Option Available
Reality Check Reminders

Enable pop-up reminders at regular intervals (every 30, 60, or 90 minutes) that show you how long you've been playing and how much you've spent or won in the current session. These gentle nudges help you stay aware and make conscious decisions about whether to continue playing.

Available Now
Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognize in yourself. fb012 encourages all players to regularly check in with themselves. If any of the following signs sound familiar, it may be time to use our responsible gaming tools or seek professional support.

Spending more money on gambling than you originally planned, or chasing losses by placing bigger bets to try to win back what you've lost.

Feeling restless, irritable, or anxious when you try to cut down or stop gambling — or when you're unable to access fb012 or other gaming platforms.

Neglecting work, school, family responsibilities, or social activities in favor of gambling. Missing important events or deadlines because of gaming sessions.

Borrowing money, selling possessions, or using funds meant for rent, bills, or daily expenses (like GCash or BDO savings) to fund gambling activity.

Lying to family members, friends, or colleagues about how much time or money you spend on gambling, or hiding your gaming activity from loved ones.

Gambling as a way to escape problems, relieve stress, deal with depression or anxiety, or cope with difficult situations in your personal or professional life.

Quick Self-Assessment

Answer these questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use fb012's responsible gaming tools or speak with a counselor.

Do you gamble with money you can't afford to lose?
Have you ever lied about your gambling to someone close to you?
Do you feel the need to gamble with larger amounts to get the same excitement?
Have you tried to cut back on gambling but found it difficult?
Do you gamble to escape worries, stress, or negative feelings?
Has gambling caused problems with your family, work, or finances?

If you answered yes to 2 or more: Please consider activating a cool-off period or self-exclusion on your fb012 account, and reach out to our 24/7 support team for a confidential conversation.

How to Activate Responsible Gaming Tools
1
Log In to Your fb012 Account

Visit fb012 and log in using your registered email and password. All responsible gaming tools are accessible from your personal account dashboard.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu to access all available tools.

3
Choose and Activate Your Tool

Select the tool that best fits your needs — deposit limit, loss limit, session timer, cool-off, or self-exclusion — and follow the on-screen instructions to activate it immediately.

4
Contact Support if You Need Help

If you need assistance activating any tool, or if you want to request self-exclusion urgently, our 24/7 live chat support team can help you immediately — no judgment, completely confidential.

21+ Policy

Strict Age Verification at fb012

fb012 enforces a strict minimum age of 21 years old for all players, in accordance with Philippine gaming regulations. This is not just a checkbox — it is a firm commitment we take seriously.

During registration, all players are required to confirm their age. Before any withdrawal can be processed, fb012 requires full KYC (Know Your Customer) verification, which includes submission of a valid Philippine government-issued ID such as a PhilSys National ID, passport, UMID, or driver's license. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.

If you are a parent or guardian and are concerned that a minor in your household may be accessing fb012, please contact our support team immediately. We also recommend using parental control software to restrict access to online gambling sites on shared devices.

Underage gambling is illegal in the Philippines. fb012 takes all reports of underage access seriously and will cooperate fully with relevant authorities, including PAGCOR, in any investigation.

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The fb012 Responsible Gaming Pledge

fb012 pledges to always put player wellbeing first. We will continue to invest in responsible gaming tools, staff training, and player education — because a safe player is a happy player, and that's what fb012 is all about.

✅ 21+ Enforced
✅ Free RG Tools
✅ 24/7 Support
✅ Self-Exclusion
21+ Must be 21 or older to play on fb012

Play Smart. Play Safe.
Play with fb012.

Ready to enjoy slots, bingo, live casino, and sports betting the responsible way? Log in to your fb012 account and set your limits before you play — it only takes a minute.